{"id":1666,"date":"2026-05-12T14:35:52","date_gmt":"2026-05-12T14:35:52","guid":{"rendered":"https:\/\/www.tactonom.com\/?page_id=1666"},"modified":"2026-05-18T13:20:11","modified_gmt":"2026-05-18T13:20:11","slug":"faq-en","status":"publish","type":"page","link":"https:\/\/www.tactonom.com\/index.php\/faq-en\/","title":{"rendered":"FAQ EN"},"content":{"rendered":"\n<div class=\"wp-block-media-text alignfull is-stacked-on-mobile is-vertically-aligned-center has-accent-5-background-color has-background\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50);grid-template-columns:43% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.tactonom.com\/wp-content\/uploads\/2026\/02\/BBS-Januar-131-1024x683.jpg\" alt=\"\" class=\"wp-image-864 size-full\" srcset=\"https:\/\/www.tactonom.com\/wp-content\/uploads\/2026\/02\/BBS-Januar-131-1024x683.jpg 1024w, https:\/\/www.tactonom.com\/wp-content\/uploads\/2026\/02\/BBS-Januar-131-300x200.jpg 300w, https:\/\/www.tactonom.com\/wp-content\/uploads\/2026\/02\/BBS-Januar-131-768x512.jpg 768w, https:\/\/www.tactonom.com\/wp-content\/uploads\/2026\/02\/BBS-Januar-131.jpg 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p style=\"font-size:clamp(24.034px, 1.502rem + ((1vw - 3.2px) * 1.565), 40px);\"><strong><strong>Frequently Asked Questions about <\/strong><\/strong><br><strong><strong>the Tactonom Reader Flex<\/strong><\/strong><\/p>\n\n\n\n<p style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);\">Your question isn\u2019t listed here? Then please email <strong><a href=\"mailto:info@inventivio.com\" target=\"_blank\" rel=\"noreferrer noopener\">info@inventivio.com<\/a><\/strong><\/p>\n<\/div><\/div>\n\n\n\n<aside class=\"wp-block-group alignfull is-style-section-3 has-global-padding is-layout-constrained wp-container-core-group-is-layout-53da9100 wp-block-group-is-layout-constrained is-style-section-3--1\" style=\"margin-top:0;margin-bottom:var(--wp--preset--spacing--40);padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<h1 class=\"wp-block-heading alignwide has-text-align-left has-base-color has-text-color has-link-color wp-elements-68da6a9da792db4eb2e9febef226b111\"><strong><strong>Using the Tactonom Reader Flex<\/strong><\/strong><\/h1>\n<\/aside>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-container-core-group-is-layout-d58a0413 wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\" style=\"font-size:clamp(21.536px, 1.346rem + ((1vw - 3.2px) * 1.32), 35px);\"><strong><strong>How do I perform an update?<\/strong><\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-cbe57604 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--accent-6);border-top-width:1px;padding-top:0;padding-bottom:0\">\n<h3 class=\"wp-block-heading is-style-text-display is-style-text-display--2\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\"><strong><strong>Step 1: Check internet connection<\/strong><\/strong><\/h3>\n\n\n\n<p class=\"is-style-default\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">First, check if the Tactonom Reader Flex is connected to WLAN or a network cable.<br>To check the WLAN connection, go to: Settings\/System\/WLAN connection check and confirm this with Enter.<\/p>\n\n\n\n<p class=\"is-style-default\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">You should now hear the name of the connected WLAN network. If you hear the announcement: &#8220;Not connected&#8221;, first connect the Tactonom Reader Flex to a WLAN or a wired network.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--accent-6);border-top-width:1px;padding-top:0;padding-bottom:0\">\n<h3 class=\"wp-block-heading is-style-text-display is-style-text-display--3\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\"><strong>Step 2: Perform update<\/strong><\/h3>\n\n\n\n<p style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">Go to &#8220;Settings\/System\/Check for updates&#8221; and confirm this with Enter. If you hear the message &#8220;New updates have been downloaded\u2026&#8221;, restart the device.<\/p>\n\n\n\n<p style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">In the menu, go to &#8220;Shut down.&#8221; After the Tactonom Reader Flex has completely shut down, you can start it by pressing the Enter key. Repeat the update steps to check if further updates are available.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-accent-3-color has-alpha-channel-opacity has-accent-3-background-color has-background is-style-wide is-style-wide--4\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-container-core-group-is-layout-d58a0413 wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\" style=\"font-size:clamp(21.536px, 1.346rem + ((1vw - 3.2px) * 1.32), 35px);\"><strong>The graphic is not being read.<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-cbe57604 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--accent-6);border-top-width:1px;padding-top:0;padding-bottom:0\">\n<h3 class=\"wp-block-heading is-style-text-display is-style-text-display--5\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\"><strong>The system says that the graphic cannot be opened.<\/strong><\/h3>\n\n\n\n<p class=\"is-style-default\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">In this case, it is a graphic that is not yet in the device&#8217;s internal memory.<br>The Tactonom Reader tries to retrieve it from the internet but is not connected to the internet. Please connect to the internet or download the graphic as an archive from <a href=\"http:\/\/www.problind.org\" target=\"_blank\" rel=\"noreferrer noopener\">www.problind.org<\/a> and read it via USB stick.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--accent-6);border-top-width:1px;padding-top:0;padding-bottom:0\">\n<h3 class=\"wp-block-heading is-style-text-display is-style-text-display--6\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\"><strong>The graphic is already in memory.<\/strong><\/h3>\n\n\n\n<p style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">Another cause could be that the QR code or the control marks are damaged. In this case, reprint the graphic.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-accent-3-color has-alpha-channel-opacity has-accent-3-background-color has-background is-style-wide is-style-wide--7\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-container-core-group-is-layout-d58a0413 wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\" style=\"font-size:clamp(21.536px, 1.346rem + ((1vw - 3.2px) * 1.32), 35px);\"><strong>Changes to my graphic are not being read.<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-cbe57604 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--accent-6);border-top-width:1px;padding-top:0;padding-bottom:0\">\n<p class=\"is-style-default\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">Please delete the old version via Settings\/General\/&#8221;Delete file from temporary memory&#8221; for each change to a graphic. Then reload via &#8220;New Page&#8221;.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--accent-6);border-top-width:1px;padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-accent-3-color has-alpha-channel-opacity has-accent-3-background-color has-background is-style-wide is-style-wide--8\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-container-core-group-is-layout-d58a0413 wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\" style=\"font-size:clamp(21.536px, 1.346rem + ((1vw - 3.2px) * 1.32), 35px);\"><strong>Why are the control marks not found?<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-cbe57604 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--accent-6);border-top-width:1px;padding-top:0;padding-bottom:0\">\n<p class=\"is-style-default\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">When reading a graphic, the camera&#8217;s view of the control marks must be unobstructed. With this message, the mentioned control mark was covered by the hand or other objects. Please reload the graphic.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--accent-6);border-top-width:1px;padding-top:0;padding-bottom:0\">\n<p style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">Alternatively, the position of the camera arm may not be ideal. Please adjust the angle of the camera arm so that the arm is actually locked in the topmost position. Also, ensure that external light sources do not affect the touch surface.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-accent-3-color has-alpha-channel-opacity has-accent-3-background-color has-background is-style-wide is-style-wide--9\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-container-core-group-is-layout-d58a0413 wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\" style=\"font-size:clamp(21.536px, 1.346rem + ((1vw - 3.2px) * 1.32), 35px);\"><strong>The QR code is not recognized.<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-cbe57604 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--accent-6);border-top-width:1px;padding-top:0;padding-bottom:0\">\n<h3 class=\"wp-block-heading is-style-text-display is-style-text-display--10\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\"><strong>Please check if the QR code is undamaged.<\/strong><\/h3>\n\n\n\n<p class=\"is-style-default\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">If the QR code is damaged, the graphic must be reprinted. Alternatively, only the QR code can be printed and attached to the graphic. In this case, make sure that the QR code is the identical size. Do not attach the code with adhesive tape, as this may reduce readability.<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-text-display is-style-text-display--11\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\"><strong>Please check the print image of the Tactonom Reader.<\/strong><\/h3>\n\n\n\n<p class=\"is-style-default\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">This must be identical to the print preview in the online database <a href=\"http:\/\/www.problind.org\" target=\"_blank\" rel=\"noreferrer noopener\">www.problind.org<\/a>. When printing, make sure that the scaling is 100% and that it is printed borderless.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--accent-6);border-top-width:1px;padding-top:0;padding-bottom:0\">\n<h3 class=\"wp-block-heading is-style-text-display is-style-text-display--12\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\"><strong>Do not print swell paper with an inkjet printer.<\/strong><\/h3>\n\n\n\n<p style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">The result is too blurry. Always print with a laser printer.<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-text-display is-style-text-display--13\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\"><strong>Do not print DIN A3 graphics in DIN A4 and then enlarge them to DIN A3 using a copier.<\/strong><\/h3>\n\n\n\n<p style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">This can distort the graphic and it will not be recognized by the Tactonom Reader Flex.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-accent-3-color has-alpha-channel-opacity has-accent-3-background-color has-background is-style-wide is-style-wide--14\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-container-core-group-is-layout-d58a0413 wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\" style=\"font-size:clamp(21.536px, 1.346rem + ((1vw - 3.2px) * 1.32), 35px);\"><strong>The system only says &#8216;The file&#8217;.<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-cbe57604 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--accent-6);border-top-width:1px;padding-top:0;padding-bottom:0\">\n<h3 class=\"wp-block-heading\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\"><strong>This is an announcement error of an old software version.<\/strong><\/h3>\n\n\n\n<p class=\"is-style-default\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">Actually, the announcement should be: <strong>&#8216;The file associated with this QR code could not be loaded.&#8217;<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--accent-6);border-top-width:1px;padding-top:0;padding-bottom:0\">\n<h3 class=\"wp-block-heading is-style-text-display is-style-text-display--15\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\"><strong>This is an indication that there is no connection to the internet.<\/strong><\/h3>\n\n\n\n<p class=\"is-style-default\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">And the file therefore cannot be loaded. Please check the internet connection. Additionally, please download the current language version. You can find this in the last entry in the System submenu. System: Update language files<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<aside class=\"wp-block-group alignfull is-style-section-3 has-global-padding is-layout-constrained wp-container-core-group-is-layout-d06e434b wp-block-group-is-layout-constrained is-style-section-3--16\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40);padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<h1 class=\"wp-block-heading has-text-align-left has-base-color has-text-color has-link-color wp-elements-15e8e90be7347ce9cc0f54ef09d187e4\"><strong>Connecting external devices<\/strong><\/h1>\n<\/aside>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-container-core-group-is-layout-d58a0413 wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\" style=\"font-size:clamp(21.536px, 1.346rem + ((1vw - 3.2px) * 1.32), 35px);\"><strong>Can I connect braille displays to the Tactonom Reader Flex?<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-cbe57604 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--accent-6);border-top-width:1px;padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">\n<p class=\"is-style-default\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">Currently, this is unfortunately not yet possible. <br>However, we are working on it and will offer a solution very soon.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<aside class=\"wp-block-group alignfull is-style-section-3 has-global-padding is-layout-constrained wp-container-core-group-is-layout-f31f64ad wp-block-group-is-layout-constrained is-style-section-3--17\" style=\"margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--40);padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<h1 class=\"wp-block-heading has-base-color has-text-color has-link-color wp-elements-e96c5468f69f2b0907e497aeb7cc7f19\"><strong>Questions about audio-tactile graphics<\/strong><\/h1>\n<\/aside>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-container-core-group-is-layout-d58a0413 wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\" style=\"font-size:clamp(21.536px, 1.346rem + ((1vw - 3.2px) * 1.32), 35px);\"><strong>I don\u2019t have a way to print graphics. Where can I get them?<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-cbe57604 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--accent-6);border-top-width:1px;padding-top:0;padding-bottom:0\">\n<p class=\"is-style-default\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">Please contact us via <a href=\"mailto:info@inventivio.com\">info@inventivio.com<\/a>. You can order graphics directly from Inventivio.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-accent-3-color has-alpha-channel-opacity has-accent-3-background-color has-background is-style-wide is-style-wide--18\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-container-core-group-is-layout-d58a0413 wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\" style=\"font-size:clamp(21.536px, 1.346rem + ((1vw - 3.2px) * 1.32), 35px);\"><strong>Can I print my graphic from the browser?<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-cbe57604 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--accent-6);border-top-width:1px;padding-top:0;padding-bottom:0\">\n<h3 class=\"wp-block-heading is-style-text-display is-style-text-display--19\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\"><strong>Graphics downloaded as PDFs can also be printed from the browser.<\/strong><\/h3>\n\n\n\n<p class=\"is-style-default\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">Make sure to print the file borderless and at 100% original size.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0\">\n<p class=\"is-style-default\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">For graphics downloaded in SVG format, this leads to distortion when printing and the graphic is not recognized. These graphics must be printed exclusively directly from the graphics program.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-accent-3-color has-alpha-channel-opacity has-accent-3-background-color has-background is-style-wide is-style-wide--20\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-container-core-group-is-layout-d58a0413 wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\" style=\"font-size:clamp(21.536px, 1.346rem + ((1vw - 3.2px) * 1.32), 35px);\"><strong>Does the Tactonom Reader Flex support braille printing?<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-cbe57604 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--accent-6);border-top-width:1px;padding-top:0;padding-bottom:0\">\n<h3 class=\"wp-block-heading is-style-text-display is-style-text-display--21\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\"><strong>Braille graphics can also be accessed on the Tactonom Reader Flex.<\/strong><\/h3>\n\n\n\n<p class=\"is-style-default\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">The prerequisite is that these are created in ProBlind format and uploaded to the &#8220;Share&#8221; database.<\/p>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading is-style-text-display is-style-text-display--22\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\"><strong>Each graphic can be printed in both a swell and a braille version.<\/strong><\/h3>\n\n\n\n<p class=\"is-style-default\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">And this is how it works: For braille printing, select the download for &#8220;Braille embossing print&#8221;. In the dropdown menu, select your braille printer and check the braille optics of the graphic in the preview.<br>The downloaded file can then be printed.<br>You need stickers from our Linking Set for Braille Print Graphics.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0\">\n<p class=\"is-style-default\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">Stick 4 markers and one QR code onto the braille graphic. Position the markers in the four round shapes in the corners, and the QR code in the square shape at the top right.<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-text-display is-style-text-display--23\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\"><strong>Place the graphic on the Tactonom Reader Flex.<\/strong><\/h3>\n\n\n\n<p class=\"is-style-default\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">Select &#8220;New Page&#8221; via the main menu. The Tactonom Reader Flex recognizes that the QR code must be linked to the corresponding digital file in the &#8220;Share&#8221; database. Therefore, it automatically checks the database (internet connection required) for graphics downloaded for &#8220;Braille embossing print&#8221; in the last 60 minutes. Use the &#8220;Next&#8221; and &#8220;Back&#8221; buttons to select the correct graphic and confirm the selection with the &#8220;Enter&#8221; button. Now this QR code will work on all systems.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-accent-3-color has-alpha-channel-opacity has-accent-3-background-color has-background is-style-wide is-style-wide--24\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-container-core-group-is-layout-d58a0413 wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\" style=\"font-size:clamp(21.536px, 1.346rem + ((1vw - 3.2px) * 1.32), 35px);\"><strong><strong>Which formats are available on the Tactonom Reader Flex?<\/strong><\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-cbe57604 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:var(--wp--preset--color--accent-6);border-top-width:1px;padding-top:0;padding-bottom:0\">\n<h3 class=\"wp-block-heading is-style-text-display is-style-text-display--25\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\"><strong>All graphics created in ProBlind format and uploaded to the &#8220;Share&#8221; database are also compatible with the Tactonom Reader Flex.<\/strong><\/h3>\n\n\n\n<p class=\"is-style-default\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\">On <a href=\"http:\/\/share.problind.org\">share.problind.org<\/a> there are graphics in the formats DINA3, DINA4, US-Letter and US-Tabloid<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0\">\n<p class=\"is-style-default\" style=\"font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.854), 25px);\"><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<aside class=\"wp-block-group alignfull is-style-section-3 has-global-padding is-layout-constrained wp-container-core-group-is-layout-f0f2a97b wp-block-group-is-layout-constrained is-style-section-3--26\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-8778ca4a wp-block-group-is-layout-flex\" style=\"min-height:360px;margin-top:0;margin-bottom:0\">\n<h2 class=\"wp-block-heading has-text-align-center has-base-color has-text-color has-link-color has-xx-large-font-size wp-elements-8f27d49c6575d7a0816b5251780676af\"><strong>We are working on more <br>exciting innovations!<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center is-style-text-subtitle is-style-text-subtitle--27\">With the Tactonom Newsletter, you won\u2019t miss any <br>news about our Tactonom innovations.<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-62aae154\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-contrast-color has-base-background-color has-text-color has-background has-link-color has-large-font-size has-text-align-center has-custom-font-size wp-element-button\" href=\"https:\/\/mailchi.mp\/inventivio.com\/tactonom-newsletter-en\"><strong>Sign up for the newsletter<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n<\/aside>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions about the Tactonom Reader Flex Your question isn\u2019t listed here? Then please email info@inventivio.com Using the Tactonom Reader Flex How do I perform an update? Step 1: [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"wp-custom-template-ber-uns","meta":{"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"class_list":["post-1666","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.tactonom.com\/index.php\/wp-json\/wp\/v2\/pages\/1666","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tactonom.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tactonom.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tactonom.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tactonom.com\/index.php\/wp-json\/wp\/v2\/comments?post=1666"}],"version-history":[{"count":3,"href":"https:\/\/www.tactonom.com\/index.php\/wp-json\/wp\/v2\/pages\/1666\/revisions"}],"predecessor-version":[{"id":1669,"href":"https:\/\/www.tactonom.com\/index.php\/wp-json\/wp\/v2\/pages\/1666\/revisions\/1669"}],"wp:attachment":[{"href":"https:\/\/www.tactonom.com\/index.php\/wp-json\/wp\/v2\/media?parent=1666"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}